Privacy Policy
Last updated: April 15, 2025
1. Information We Collect
We collect personal information that you voluntarily provide when making bookings, including your name, email address, phone number, and pickup/drop-off locations. We also collect information about your use of our website through cookies and analytics tools.
2. How We Use Your Information
Your information is used to: process and confirm your taxi bookings; send booking confirmations and updates; provide customer support; improve our services and website; send promotional communications (with your consent); and comply with legal obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with our local drivers to facilitate your booking, and with payment processors to handle transactions. We may disclose information when required by law.
4. Data Security
We implement industry-standard security measures to protect your personal information. All data transmission is encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We use cookies to enhance your browsing experience, analyze website traffic and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time. To exercise these rights, please contact us at privacy@ozservices.com.
7. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
8. Contact Us
For privacy-related enquiries, please contact our Privacy Officer at privacy@ozservices.com or call our 24/7 customer service line.